The Gen Z communication crisis: How to navigate conversations about your worth in the workplace

New research shows that 28 percent of Gen Z employees say they have no voice in the workplace.

Following the pandemic, and the continued consequences the cost-of-living crisis, Gen Zs are venting their frustrations of low pay, toxic employers and red flags in the workplace on TikTok.

In light of this Rethinkly – a metaverse platform which enables you to create real world situations in a virtual reality space – unveils a nationally representative study addressing the struggles Gen Z face when navigating difficult conversations in the workplace.

As a result of these issues, content about workplace trends are rapidly becoming some of the most viewed videos on TikTok, reflecting this generation’s shifting attitudes towards work.

With trends such as “quiet quitting” and “Bare Minimum Mondays” dominating the media platform, managers are searching for ways to support their Gen Z staff, who appear most comfortable communicating on social media.

Anecdotal testimony is available on request. A common challenge Gen Zs face in the workplace include: 40 percent stating they encounter challenges with their speech when attempting to confront difficult issues within the workplace.

While, 36 percent state they harbour all workplace tension and confrontation too difficult, and 34 percent say that the inability to communicate within the workplace has had the largest impact on productivity.

Rethinkly’s software removes all real-world references to create a safe space that is designed to inspire autonomy of expression.

Today, Rethinkly’s enlightening research highlights that miscommunication might be at the heart of this pattern and, in turn, is not allowing Gen Zs to navigate conversations about what they deserve, as an alarming 28 percent of employees feel they have no voice in the workplace.

To combat this, Rethinkly creates a virtual world, which staff can anonymously enter using anonymous avatars, helping employees feel safe and supported during these challenging conversations.

The use of visualisation can help Gen Zs depict their concerns to managers and peers and give them the autonomy to address what they deserve, all while being anonymous.

Co-founders – Andrew Jackson and David Tinker – discuss why miscommunication exists in so many offices and further outline how virtual reality tools can be used to promote better communication in difficult conversations.

Key findings of the report include:

• 40 percent of Gen Zs say they encounter challenges with their speech when attempting to confront difficult issues within the workplace
• 36 percent harbour all workplace tension and find confrontation too difficult
• 34 percent say that the inability to communicate within the workplace has had the largest impact on productivity
• 28 percent say they have no voice in the workplace

How Rethinkly works

By design, the software removes all real-world references creating a neutral, virtual space that is solely designed to inspire autonomy of expression.

In this context, users are able to create avatars that can express emotion and gestures, enabling detachment for reflection and transparent communication.

By utilising a virtual world – the platform reframes problem-solving and communication in the workplace and beyond, in scenarios where people may feel uncomfortable expressing their feelings or opinions out loud.

As such, the power of imagery and visualisation prevails where words fail, with Rethinkly combining the most effective principles of storytelling, psychodrama and coaching to address the issue at hand.

Understanding the power of images, the NHS has been relying on the software for years as a tool to help patients express themselves when they otherwise couldn’t, alongside corporate firms such as IBM which have integrated the software into employee development and coaching initiatives.

Crucially, the software can either be used under expert direction – which may be appropriate for particularly complex issues including the mental health sector.

Users can be taught how to use the software within minutes, making it a scalable solution, especially for teams within businesses.

Research on the use of virtual realities in these settings is constantly evolving, and Rethinkly uses a combination of insight from practitioners, academia and case studies leading to one of the most sophisticated tools for addressing communication issues worldwide.

Andrew Jackson, co-founder of Rethinkly, comments on the need and benefit for organisations to improve their team communication: “If we think of the teams and groups we work in, why do some perform better than others?

“Well, it turns out that people being able to express themselves, say what they think, call out bad stuff, and feel connected to their colleagues are the things that really make a difference.

“For most, employee voice means sending out an annual survey and then trying to work out what to do with the results.

“Ambitious organisations are using tools like Rethinkly to discover what their talent really thinks and feels only then do you have real power through more comprehensive data to make positive changes.

“Most challenges at work stem from a lack of or just bad communication. Communication challenges are directly aligned with morale, productivity, and commitment which have real business impact.

“Effective communication and building a strong culture based on healthy engagement are often talked about but surprisingly difficult to achieve.

“But when organisations start to embed and grow critical communication skills and adopt them as a competitive advantage, they can start to see a significant shift in their trajectory.”